DeployGrow (operated by MGACAI Inc.) is committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial and US privacy laws.
1. Information We Collect
Information you provide:
- Contact information (name, email, phone, company name)
- Business information provided through forms and quizzes
- Payment information (processed securely by Helcim; we do not store card numbers)
- Communications (emails, chat messages, support tickets)
Information collected automatically:
- IP address and browser type
- Pages visited and interactions on our website
- Referral source
2. How We Use Your Information
- To deliver and improve our services
- To communicate about your account and our services
- To process payments
- To send relevant updates and marketing communications (with your consent)
- To comply with legal obligations
3. AI Disclosure
Our services use third-party AI technologies:
- Anthropic (Claude) and OpenAI — via OpenRouter for AI chat and content generation
- API data is not used to train AI models
- Anthropic retains API logs for up to 7 days; OpenAI retains logs for up to 30 days
- Our AI chatbot is an automated system, not a human operator
- AI-generated responses should not be treated as professional, legal, or financial advice
4. Third-Party Service Providers
We share information with the following categories of service providers:
- Helcim — Payment processing (PCI DSS compliant)
- DocuSeal — Electronic document signing (self-hosted)
- Cloudflare — Website security and performance
- Amazon SES — Email delivery
- OpenRouter/AI providers — AI chat functionality (no personal data is used to train models)
5. Do Not Sell My Personal Information
We do not sell, rent, or trade your personal information to third parties. We honor Global Privacy Control (GPC) signals automatically. To exercise your rights, contact [email protected].
6. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill legal obligations. Account data is retained for the duration of the service relationship plus 2 years. You may request earlier deletion (see Your Rights below).
7. Your Rights (PIPEDA)
Under PIPEDA, you have the right to:
- Access — Request a copy of your personal information
- Correction — Request correction of inaccurate information
- Deletion — Request deletion of your personal information
- Withdraw consent — Withdraw consent for non-essential data processing
To exercise these rights, contact us at the address below. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS), encrypted storage, access controls, and regular security reviews. No method of transmission over the Internet is 100% secure, but we strive to use commercially acceptable means to protect your data.
10. International Data Transfers
Your data may be stored and processed in Canada and the United States. We use service providers with servers in both countries. By using our services, you consent to your data being transferred to and processed in these jurisdictions.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will promptly delete it.
12. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email. The "Last updated" date at the top of this page indicates the most recent revision.
13. Contact Us
For privacy-related inquiries or to exercise your rights:
Email: [email protected]
General: [email protected]
Address: MGACAI Inc., Vancouver, BC, Canada